DELIVERIES
COST :
IRELAND & UK
FREE SHIPPING TO UK & IRELAND ON ALL ORDERS ABOVE €100 .
EUROPE
Standard Delivery = 10.00 euros.
USA/ Australia/New Zealand
Standard Delivery = 25.00 euros.
Please allow for up to 3 working days for delivery. When placing an order with Fee G please supply us with as much information as possible, such as a mobile number at which you can be contacted throughout the day as well as any special delivery instructions.
We aim to dispatch orders placed before 1pm on the same day. Any Order placed after 1pm on a Friday will be processed the following Monday. Orders are NOT processed on Saturdays, Sundays and Irish Bank Holidays.
We ask for a daytime telephone number/mobile number so the courier can contact you to arrange a suitable delivery time. If you cannot be contacted on that number and the parcel is returned to Fee G there will be an additional charge to re-send the parcel.
If an ordered item is not in stock we will contact you to confirm a replacement or alternative delivery date.
If you require any further information please contact us by email at info@fee-g.com
RETURNS
1. Refund: Unused, unwashed products in their original packaging can be exchanged or returned for a refund within 14 days of purchase. Please ensure that all original tags are left on garments.
2. Customers are responsible for the postage cost of returning an item. Sorry, but we cannot refund your original post and packaging charges, but our P+P back out to you is free.
3. Be sure to include your name, order number with your return or exchange for prompt processing.
Returns Address:
IRELAND / NORTHERN IRELAND/ EU / WORLD returns have to be posted to:
RETURNS
Fee G
40 Western Parkway Business Centre,
Lower Ballymount Road,
Dublin D12 DW71
Ireland.
GREAT BRITAIN returns have to be posted to:
Fee G
C/O tpsfulfillment
33 Orchard Road Ind Estate
Strabane
BT82 9FR
Co Tyrone, Northern Ireland
REFUNDS
Once your return is received it will be inspected in our fulfilment warehouse. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Returns may take 10-12 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution. Please note that shipping costs are non-refundable.
FAULTY ITEMS
In the unlikely event that you find a fault due to the manufacture of your product, we will replace the item or reimburse you in full. Faulty item claims must be emailed to info@fee-g.com within 2 days of receipt of goods. All goods will be inspected on return.
Please do not send anything back that is not in the same condition as received. The goods are your responsibility until they reach us, so make sure it’s packed properly and can’t get damaged on the way. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We recommend that you obtain proof of postage and to be absolutely sure the items arrive back to our returns section, you should use a tracking service.